Find the answers for the most frequently asked questions below...
What’s the difference between a public and private charter?
A public charter is one in which you purchase an individual seat or seats aboard one of our vessel’s for a scheduled cruise. You will meet other nice people who are also onboard cruising as well and the captain will follow a pre planned route. A private charter is 100% customizable and you are free to choose where you go, what you do, how long you want to stay and who you want to bring along! It is a tailored luxury experience all about you and your crew.
What is your cancellation policy?
Cancellations made with AT LEAST 5 DAYS NOTICE will be offered a FULL refund. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or ‘behavioral’ issues. If your Tour is cancelled, you will be given a FULL refund OR a RAIN CHECK to re-book at another time (this EXCLUDES behavioral, along with alcohol related cancellations – these circumstances will never be rescheduled or refunded). For weather related issues, we may “wait out” a brief shower, reschedule for another day, or refund if unable to reschedule. “No Shows” will not be refunded or rescheduled.
Are children allowed on the boat?
Absolutely!! There must be at least one adult for every two children though.
Is alcohol allowed on the boat?
Yes, you are allowed to bring your own beverages or purchase them at our tiki bar and bring them along. Beer, wine and champagne are all OK but liquor is illegal on the lake.
What is included on my charter?
An amazing boat or yacht, a U.S. Coast Guard licensed captain, and private charters also include a basket of snacks and complimentary ice chest full of water and soft drinks.
Can I bring my own food on the boat?
Definitely! You are welcome to bring any food and snacks that you like.
What if it rains?
Island Vibes operates rain or shine, however your captain has the authority to cancel or postpone a trip for hazardous weather like thunderstorms.
Should I tip my captain?
Like any other service industry, tipping is customary for excellent service. If you feel your captain did an awesome job, it’s ok to let him know!
How many people can go out on the boat?
Island Girl can accommodate 18 passengers. Bora Bora can accommodate 22 passengers. Le Bon Vie can accommodate 12 passengers.
Do the boats have a restroom?
Yes, all of our boats and yachts have restroom facilities.
Are dogs allowed?
Dogs are allowed onboard Island Girl for private charters only. Dogs are not permitted aboard Bora Bora, or Le Bon Vie and are also not allowed on public charters.